Our Refund Policy

Non-Refundable Situations

• • Datasets that have been successfully downloaded and verified as complete
• • Requests made more than 30 days after purchase
• • Datasets purchased with promotional codes or during special offers (unless quality issues)
• • Requests without valid purchase documentation

Refund Processing

• • Refunds are processed to the original payment method used for purchase
• • Processing time: 5-7 business days after approval
• • You will receive an email confirmation once the refund is processed
• • Bank processing times may vary and are outside our control

Subscription Cancellations

For subscription-based services (if applicable):

• • Subscriptions can be cancelled at any time
• • No refund for partial subscription periods
• • Access continues until the end of the current billing cycle
• • Cancellation takes effect at the next renewal date

Refund Documentation Required

To process your refund request efficiently, please provide:

• • Your order number or transaction ID
• • Email address used for the purchase
• • Detailed description of the issue (if quality-related)
• • Screenshots or examples of data problems (if applicable)
• • Preferred refund method (original payment method recommended)

Refund Processing Timeline

Contact Information

For refund requests or questions about this policy, please contact us at:

Policy Updates

We reserve the right to update this refund policy at any time. Changes will be posted on this page with an updated effective date. Continued use of our services after changes constitutes acceptance of the new policy.